Google patent application on search algorithms

Search engine giant Google has made the news, by applying for a United States patent, for its search engine technology formula.

Commonly referred to as the search engine algorithm, the patent application covers the various factors that go into ranking a site.

When a searcher enters a word or phrase into the search box, the mega computers at Google perform literally millions and millions of calculations according to a mathematical formula. That formula is designed by Google engineers to provide what Google believes to be the most relevant results for that search.

While not everyone would agree that the returned sites are the best fit for the searcher's needs and requirements, Google does have searchers in mind. It's even my opinion that Google is attempting to create its search algorithm to think like a real person, actively seeking information.

That is the main thrust of the Google patent information.

Google wants its calculations to think like a real person.

Google goes Pinocchio?

Many of the elements included in the patent are theories and ideas that many SEO professionals, including myself, have been suggesting for over a year.

While the information is technical, and can cause the eyes to glaze over rather quickly, there are some useful concepts for bloggers.

First of all, the older the blog in terms of time live on the internet, the better. While this is even more true of traditional websites, it does make a difference for blogs. As your blog ages, its rankings in Google will rise.

Another concept that I have talked about many times is how fresh content is very powerful in all of the search engines. Google is no exception. Fresh content is rewarded by Google. It's doubly rewarded as your blog becomes better established over time in the search engine rankings. Older sites, while still strong, slip lower in the search results over time, when no fresh content or information is added.

Google does apparently have a Sandbox filter effect.

In effect, new sites are placed on probation to see if they last, or if they are only disposable get rich quick spam sites. Those spam sites break every Google guideline in the book, but rise to page one very quickly.

The idea of spam websites is to glean as much revenue as possible, prior to a Google banning from their index. Google does ban them too. Don't worry about that one.

To prevent this sort of mischief, Google has instituted the Sandbox to keep the new sites lower in the rankings until they prove their worthiness. While the system might be unfair to new sites, it's a fact of life. There are also some ways of minimizing the damage caused by the Sandbox filter.

New links are held back in value by a fresh link filter. When first added, the new link doesn't transfer its full quota of Google Juice to the receiving page. Over time, the filter dissapates for the link, and all of the link popularity boost power is sent along to the linked site.

Bloggers are less affected because the links are from similar theme relevant blogs. Because the topics discussed are similar, the inbound links are given more weight faster by Google. The fact that links are often from within posts themselves help, as do permanent links from blogrolls.

Google is also rewarding sites that link out to other sites. Talk about another win for bloggers!

Bloggers freely link to other blogs and traditional websites. This generous linking policy, shared by most bloggers, is rewarded by Google. Higher search rankings for the helpful blogger are the benefit. The reason for this benefit, resulting from linking out, is to encourage links to other people who provide useful and interesting content.

Remember, Google is thinking like a seeker of information.

There is much more information in the patent application than what I have discussed today. This short post will serve as a brief primer to the much talked about Google search algorithm patent.

I will post more for you, in future columns, in digestable amounts.

I'll try to devote individual posts to one single aspect of the Google patent, if at all possible.

There is simply that much in the Google patent application.

As bloggers, we stand to continue to be rewarded in Google, for our generous links, and for our regular fresh content.

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Law & Entrepreneurship News hosts Carnival of the Capitalists

This week sees a scholastic approach for the travelling business show, recognized by one and all as Carnival of the Capitalists makes a stop at a blog where law and entrepreneurship walk side by side.

This week's tremendous lineup of posts feature a legal, entrepeneurial, and business approach as we visit the University of Wisconsin Law School's group blog, very ably assisted by my friend Gordon Smith, called Law & Entrepreneurship News.

When Gordon Smith and the law students of Law & Entrepreneurship News aren't busily hosting carnivals, they are thinking about more important issues...like cheese.

This week's two part edition of Carnival of the Capitalists highlights some of the best bloggers writing on the internet today.

Blogging topics presented include entrepreneurship, management, education, legal issues, spam, insider trading, internet commerce, marketing, the national and global economies, politics, and of course technology.

As you would expect from Law & Entrepreneurship there are many discussions of business, marketing, and technology ideas galore.

It's always great to read Carnival of the Capitalists and discover the many high quality blogs out there in the blogosphere.

We don't always get to them all, and this edition of Carnival of the Capitalists has introduced many of us to some brand new ones.

As I am always privileged to do, I have an entry in this week's second part of Carnival of the Capitalists as well.

My entry post this week is entitled "Blog posting frequency and other dilemmas" where I discuss how often a blogger should post per week to develop a successful blog.

If you wish to submit an entry to next week's, or any Carnival of the Capitalists edition, e-mail your entries to the new address:

cotcmail -at- gmail -dot- com

You can always use the handy entry form at Gongol.com where all you have to do is fill in the blanks. Talk about making it easy to be included!

Another brand new form for sending entries to all of the internet carnvivals is provided by The Conservative Cat. This is a great one stop entry drop, for all your blog post entries, for every blog carnival.

If you are searching for new and exciting ways to expand your blog's readership, you should seriously consider sending an entry to Carnival of the Capitalists.

Merely being included in the company, of the first rate regular Carnival of the Capitalists contributors, will enhance the reputation of your blog.

The extra visitors can't sent to your blog won't hurt either!

The growth and staying power, of Carnival of the Capitalists, is beginning to catch the attention of people outside the blogging community. Each hosting, brings a fresh assortment of new readers, to the various blogs involved.

The visitors aren't only bloggers anymore.

Readership is expanding to include the mainstream media, various government and private organizations, many businesses, and other interested people from beyond the blogging community.

Many people are introduced to some tremendous blogs that they might otherwise have missed.

Next week's Carnival of the Capitalists will make a visit to Torsten Jacobi's highly informative technology, venture capital, and entrepreneurship blog called TJ's Weblog.

In the meantime, click that mouse over to the Law & Entrepreneurship Newa hosting of Carnival of the Capitalists.

If the great posted entries don't convince you to click, or the possibility of finding some brand new blogs to read doesn't do it, then certainly will lay down the law on entrepreneurship.(groan)

Blawg Review Notice

Keep in mind as well that Law & Entrepreneurship News will also be hosting the law related carnival called Blawg Review on May 2, with Gordon Smith's own blog called Conglomerate hosting on May 9.

This week's Blawg Review will be held at Notes from the (Legal) Underground, where Evan Schaeffer is looking for your law related posts.

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Google sandbox theory validated by search engine giant

What is the Google Sandbox?

The Google Sandbox is an alleged filter placed on new websites. The result is a site does not receive good rankings for its most important keywords and keyword phrases. Even with good content, abundant incoming links and strong Google PageRank, a site is still adversely affected by the Sandbox effect. The Sandbox acts as a de facto probation for sites, possibly to discourage spam sites from rising quickly, getting banned, and repeating the process.

How would you describe the Google Sandbox in one sentence?

The Google Sandbox is very similar to a new website being placed on probation, and kept lower than expected in searches, prior to being given full value for its incoming links and content.

Why did Google institute a Sandbox?

It is thought that the reason Google created the Sandbox new site filter, was to stop spam related sites from adding numerous purchased links, and ranking highly for their keywords from the date of launch. Since Google apparently considers a high number of links pointing to a site from the beginning to be rather suspicious, the links are not considered to be natural. Another possibility is spam sites would use various tactics to rise to the top of the search results, and gain heavy sales prior to being banned for being in violation of Google’s Terms of Service; and then repeating the process continually. As a result, new sites are put into a form of probation, usually referred to as the Google Sandbox.

Does everyone agree there is a Google Sandbox?

Not everyone agrees that the Google Sandbox exists as a separate filter from other alleged Google filters. Note that not everyone involved with search engine optimization even agrees that Google uses a system of filters at all. Skeptics believe that the phenomenon merely echoes already existing Google algorithm calculations, and the Sandbox effect is an illusion. Note that Google has all but admitted recently that the Sandbox filter is real.

When did the Google Sandbox first appear?

Website owners and search engine optimization professionals began to notice the Google Sandbox effect, real or imagined, starting in March, 2004. Websites launched after that date were noticed to not be ranking well for their first few months live on the internet. The rankings were seen as poor despite good Google PageRanks, strong incoming link totals, and overall good optimization practices being employed.

What types of sites are placed in the Sandbox?

While all types of sites can be placed in the Sandbox, the problem appears much more frequently for new websites seeking rankings for highly competitive keyword phrases. All sites are likely given a term in the Sandbox, but those websites seeking rankings in highly competitive searches, are probably in for a much longer duration.

My site has never been in the Sandbox. Why not?

You can avoid having your site in the Sandbox for several reasons. If your site was launched before the March 2004 Sandbox filter, your site probably avoided the problem. Sites targeting non-competitive keywords and phrases are often left out of the Sandbox as there is little point in applying the filter. Keep in mind, however, that even less competitive search terms can be Sandboxed, but their much shorter stay can often go entirely unnoticed. If you had ownership of a domain prior to the installation of the Sandbox filter, your site would also likely be spared its probationary period.

How long is a site in the Sandbox?

Stays in the Sandbox can vary from one to six months, with three to four months being the normal time frame. Less competitive searches will be given the much shorter stay, while hyper-competitive keywords will often spend six months in the Box. The most frequent length of stay is about three months for most search terms.

Are there variable lengths of stay in the Sandbox?

The stay in the Sandbox is highly variable. The more competitive the keyword, the longer the site spends in the Sandbox. The filter will be gradually decreased over time, and will lose most of its dampening effect in about three months. Of course, for the most competitive search phrases, the Sandbox filter might remain in full force for six months.

How do I know if I am in the Sandbox?

Evidence of Sandbox activity usually is spotted by having good Google PageRank and incoming links, and strong search results in some secondary search phrases, but the site nowhere to be found for the most important searches. In such cases, it is likely the site has been placed in the Sandbox.

How do I know it’s the Sandbox and not a Google penalty?

If a site were suffering from a Google penalty, the site would not appear in the Google search engine results pages (SERPs) for even the less important searches. The site would also show no PageRank or even a grey bar on the Google Toolbar.

I still rank well for some less important keywords. Why?

One of the most important characteristics, and indeed one of the marks of being in the Sandbox, is the continuation of strong placements for less important keywords. The alleged Sandbox filter is apparently designed to concern itself with the more competitive keywords as they are more likely to have spam sites, purchased and other links Google deems unnatural, and probably more manipulation attempts being made. That is far less likely in unimportant and non-competitive keywords, so they are generally left alone and out of the Sandbox filter.

If I join Google AdWords or Google Adsense, will that prevent being placed in the Sandbox?

Joining programs like Google Adwords and Google Adsense will have no effect on your site’s duration in the Sandbox. Those paid programs could provide much needed traffic while your site remains in the depths of the Sandbox, however. Participation in the various Google advertising programs will not keep your site out of Sandbox, or shorten your stay, despite what some myths would have you believe.

Are there any other Google filters that act similarly to the Sandbox?

The alleged dampening filter on new incoming links is often mistaken for the Sandbox. It’s thought by many search engine optimization experts that new incoming links are not given immediate full credit. The purpose of that gradual passing along of Google PageRank and link popularity, is to discourage purchasing of links, and various linking schemes designed only to increase a site’s standing in the Google search rankings.

If my website is stuck in the Sandbox, how do I get out?

The only real escape from the Sandbox is time. Depending on the competitiveness of your most important keywords, that time can vary from one to six months, with three to four months being the normal duration. In the meantime, continue to improve your site, and be prepared to make a rapid rise once the Sandbox probation ends.

What should I do while my site is still buried in the Sandbox?

While your site is in the Sandbox, it’s an ideal time to continue to add fresh keyword rich content and new incoming links to your site. Adding incoming links will ensure that they also avoid any possible new link dampening filter that might be in effect. They would be well aged, and ready to pass along their full value of PageRank and link popularity, as the site rises from the depths of the Sandbox.

Should I continue to add content to my site, while in the Sandbox?

Your website’s stay in the Sandbox is an ideal time to add more theme relevant content. Concentrate on adding more keyword rich pages, and don’t forget both on page and off page factors. On the page, make sure your title tags match the most important keywords for that page. Add a site map and be sure that all of your pages link properly to one another with appropriate link anchor text containing the keywords for that page. Off page link anchor text should be set up to include keywords for the receiving page as well. Don’t waste any of your available site improvement time while in the Sandbox. When the filter is lifted, your improved site will rise rapidly to its proper place at the top of the search rankings.

Should I keep getting new links to my website?

The Sandbox is an ideal time to start adding incoming links to your site. Because of the alleged new links dampening filter, adding links while in the Sandbox solves two filters at once. If the newly added links are indeed dampened by a filter, then their full value should take effect just as your site emerges from the Sandbox. Be sure to add strong keyword rich anchor text to your incoming links, and vary it to include several keyword combinations.

Are there ways of getting out of the Sandbox any faster?

Only time can get your site out of the Sandbox. The duration in the sandbox tends to vary with the perceived competitiveness of the keyword phrase. That said, there are ways to hasten your rise to the top of the SERPs upon release of the Sandbox filter. By adding some powerful incoming links, with strong link anchor text, and by adding keyword rich relevant content, your site will rise quickly from the Sandbox. Note that the rise will take effect upon the removal of your site’s Sandbox probationary period.

When my site started out of the Sandbox, its search rankings were still low. Is that normal?

Your rankings could remain weak for more than one reason. As a Sandbox survivor, your site was not in the rankings at all for your most important keywords. There is still a long climb ahead of you, and much work to do to achieve strong search placements. While your site is freed from the Sandbox, it probably is also lacking in strong incoming links, good link anchor text, and requires more keyword rich theme relevant content. Fortunately, all of these problems can be resolved, and your site can continue its rise to the top of the SERPs.

How long is the climb to the proper search ranking after leaving the Sandbox?

The length of time required to achieve your site’s proper ranking is difficult to quantify as so many variables are taken into consideration. If you have been adding well anchor text covered incoming links from theme relevant websites, your rise will be much faster than someone who has not continued to add inbound links. It will also assist your site’s rise to search prominence by constantly adding keyword rich content. Of course, the more competitive the keywords you are contesting, the longer and harder the climb.

How can I avoid being placed in the Sandbox in the first place?

The Sandbox can be avoided to a degree by purchasing and sending live a website, prior to its being fully ready for prime time. While the site will endure low rankings, it will start the clock ticking on its Sandbox duration time. Be sure to add as many incoming links as possible to get past the alleged new links filter. Keep adding content to your site. Anything that can be done to speed up your site’s appearance on the internet, including the purchase of an already existing domain, should be considered. If you have the time working in your site’s favor, it can be applied against your possible stay in the Sandbox. With proper time management, a site can avoid the Sandbox entirely.


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Cold calling is not all bad

Cold calling on prospective employees is not all bad, and can be effective.

Yesterday, I wrote about applying new ideas to the traditional smile and dial theory of cold calling prospective customers and clients. That system can yield results, but if used incorrectly, it's time consuming, often frustrating for the sales representatives, and less effective than more creative techniques.

I have nothing against cold calling as such.

My concern is more with businesses who place more emphasis on the activity itself than on results. Instead of qualifying and targeting leads, they count numbers of outgoing calls.

More important than the sales totals, to those of that mindset, are the number of calls made per person.

In the spirit of providing equal time to the supporters of cold calling as a sales technique, Kevin Stirtz of Better Local Marketing (via Peter Davidson of BeConnected) lists 13 ways that businesses can use cold calling more effectively.

Many of the cold calling techniques recommended by Kevin are similar to those that I initiated in my days as a Regional Sales and Marketing Manager. A decade ago, these concepts were seen as radical and dangerous to the higher ups where I was employed.

The ideas simply appear to be common sense ideas today.

Cold calling is a good business and sales strategy, if implemented and employed correctly.

New customers and clients can be added to the existing customer list, replacing those who inevitably drop off the list for whatever reason.

On the other hand, bad cold calling systems are not only ineffective, but can even be counterproductive to the business itself.

I also introduced many other non-cold calling sales methods into the company tool box. Those concepts were even more resented, by the entrenched company hierarchy, than the changes made to new leads acquisition through cold calls.

Cold calling is simply another sales tool, and not a goal in and of itself.

Use it wisely.

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Cold calling: Not the best sales technique

Cold calling to get sales.

Almost everyone who has experienced an entry level sales position, has been required to do cold calling, on potential customers and clients.

You know the drill.

The sales manager, or more likely a lower level sales supervisor, hands you a list of numbers to call. The goal of the call is either to set up appointments for the closing representatives, or to even close a lower value sale right on the telephone.

Some businesses send you door to door.

I've done all all of these things.

Having experienced the unpleasantness of making cold telephone calls, the concept of smiling and dialing can get old very quickly. Usually, new callers are given very general numbers to call. Targeting of the better prospects simply is not for the new people.

The production quota set is often based on two factors. One is the total number of calls made. The other quota is number of closed appointments created; or sales closed on the spot, right on the phone.

It's not uncommon for the total number of calls to be declared the unspoken goal. Getting through the calling list, and making lots of dials is sometimes more important than the closing rate.

The call numbers are often the tail that wags the dog,

As a result, cold calling is often counterproductive

It's interesting to know that other people have shared similar experiences with cold calling.

There is even a Sales & Cold Calling Blog, (via Accidental Verbosity where despite the name, is not in favour of the standard cold calling techniques.

Sales blogger Frank Rumbauskas suggests creative alternative methods for sales. Rather than relying upon cold calls as lead generation, or as direct sales vehicles, other more effective prospecting concepts can be utilized.

I agree with Frank.

When I was promoted from sales in my last place of employment, I completely made over the sales department. It was a shambles. The only technique even remotely considered for lead generation was that of cold calling.

The idea was to call everyone and someone would buy.

The only problem with the cold calling system in place, was its utter failure. Despite many callers, and lots of smiling and dialing, only a few of us were ever very successful.

Turnover was high.

Fights and disputes over leads lists were common, despite the basic similarity of all of them. None of the lists were targeted in any way. There were few repeat customers. Complaints were at a very high level. Asking for referrals was simply out of the question. In fact, it was openly discouraged.

Sales numbers, as expected, were very low.

When I became Regional Sales and Marketing Manager, I changed the system completely.

Instead of caring only about the number of dials, I was concerned with sales results. In a traditional company, not open to any new ideas about sales and marketing, such boat rocking was not at all welcome.

My office, technically the smallest in the company, and located in the smallest city, had the highest level of profitability. We were subsidizing two other regions, who clung tenaciously to the older system of cold calling.

My marketing approach was even more radical, and much less welcome to the entrenched old guard. The numbers produced by my staff, who enjoyed their positions and rapidly rising incomes, were unsettling to the old boy network.

Needless to say, I got fired for changing "what worked so well for so long".

One of the charges against me was the inability to produce cold call sheets, demonstrating activity. The sales numbers, and the money in the bank, were not considered as valuable.

Talk about top management having a backward way of thinking.

Activity was deemed more important than results.

Unfortunately, that attitude is not as uncommon in the business world, as you would think.

Creativity is a great thing for building a business. It's best to use creativity and new ideas, however, in an organization that appreciates results.

Where only the appearance of being busy counts, results don't matter as much.

I have the employment termination to prove it.

Related post: "Cold calling is not all bad"

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