Speaker, leadership and management consultant, Founder and President of Dalton Alliances, Inc., and author of the perceptive and practical book Versatility: How to Optimize Interactions When 7 Workplace Behaviors Are at Their Worst, Francie Dalton, describes how working effectively with people can often become difficult when the other person's behavior is repugnant. She shares tips to help improve personal responses and interactions even when your patience is most tried. She points out how valuable an ability to work with others truly is to an organization. The author shows us the seven worst workplace behaviors and how to improve and optimize your interactions with those difficult people. Discover how to be your best while others are at their worst.
Francie Dalton is my internet radio show guest on Blog Business Success; hosted live on BlogTalkRadio.
The show airs live on Thursday, December 2, at 8:00 pm Eastern Time; 5:00 pm Pacific Time.
Speaker, leadership and management consultant, Founder and President of Dalton Alliances, Inc., and author of the perceptive and practical book Versatility: How to Optimize Interactions When 7 Workplace Behaviors Are at Their Worst, Francie Dalton, describes how working effectively with people can often become difficult when the other person's behavior is repugnant. You will learn:
* How to assess the seven most challenging personality types
* Why the ability to evaluate and optimize interactions is important for managers
* How to apply the ten guiding managerial principles for optimal effect
* Why versatility is important and how to achieve it
Francie Dalton (photo left) CMC specializes in the communication, behavioral and management sciences. She works with organizations that want to bridge the gaps between where they are and where they want to be to increase profits and productivity.
Francie's work in the area of leadership development has been featured in Harvard Management Update, CEO Magazine, Investor's Business Daily, American Way Magazine, The New York Post, MSN Money, NY Times, and more. She has been a regular columnist for the Washington Business Journal on issues of leadership, and has appeared on CNN Financial News Network, where she was interviewed about her work in the areas of leadership and performance measures.
A veteran of the Vietnam Era, Francie was trained as a German linguist, spending four and one-half years with the U.S. Army Military Intelligence Service. She then took her Masters in Business from Johns Hopkins University, and in 1991, founded Dalton Alliances, Inc., a premier consultancy offering customized assessments, interventions, executive coaching and developmental workshops.
Adjunct faculty at the University of Maryland, Francie taught business management to doctoral candidates from 1994-2003 and is an instructor for the US Chamber of Commerce in the coveted Institute of Management certification course. With dozens of published works to her credit, she is a frequent speaker for corporations and associations, whose clients include scores of CEOs and senior executives throughout the United States.
Her new book, Versatility: How to Optimize Interactions When 7 Workplace Behaviors Are at Their Worst was published by ASAE and the Center for Association Leadership.
My book review of Versatility: How to Optimize Interactions When 7 Workplace Behaviors Are at Their Worst by Francie Dalton.
Listen live on Thursday at 8:00 pm Eastern, 5:00 pm Pacific time.
If you miss this very informative show, it will be available for free download as a podcast for iPod, iTunes, and MP3 players; or play it right on your computer. To download this, or any other of my guest interviews, go to the Blog Business Success host page and click on Archived Segments. Once there, click on the podcast icon at the end of the episode description, to download the show free of charge for your listening enjoyment. You can also subscribe to the show feed.
To call in questions for my guest, the number is: (347) 996-5832
Let's talk with speaker, leadership and management consultant, Founder and President of Dalton Alliances, Inc., and author of the perceptive and practical book Versatility: How to Optimize Interactions When 7 Workplace Behaviors Are at Their Worst, Francie Dalton, as she describes how working effectively with people can often become difficult when the other person's behavior is repugnant. She shares tips to help improve personal responses and interactions even when your patience is most tried. She points out how valuable an ability to work with others truly is to an organization. The author shows us the seven worst workplace behaviors and how to improve and optimize your interactions with those difficult people. Discover how to be your best while others are at their worst on Blog Business Success Radio.
